KFC, I Give You Props!

Yep. I'm singing praises to world-famous chicken extraordinaire, Kentucky Fried Chicken. At least for the one that is right up the street from us. And believe me, I don't do this with ANY business that often. Even the grocery chain my husband works for. That should say something.

Earlier in the day, I decided to get myself and the kiddies out of the house. It was not too hot at that point. And I needed to go to Kmart to shop for a birthday and then to our family-owned (no, not MY family, silly!), local-based pet shop. Seeing as I don't drive, Kmart and that pet store, which I DO favor over PetSmart, are the closest for me to walk to. And actually, I favor walking over driving, in all honesty.

We were all hungry (okay, three of the four, seeing as my son whined per usual about where we are going) and so I suggested going to KFC first and chow down. Which is exactly what we did.

I placed my order with a new lackey trainee (unbeknown to me until AFTER the fact, mind you). Simply it was TWO number sevens, a KIDS popcorn chicken meal and an order of mac and cheese with a small drink on the side.

Well, I don't know if their day before we planted our butts in the seats was just short of shitty in having customer relations. But when the (REALLY) nice lady said it will be a few minutes to FRESHLY cook our number seven meat and the popcorn chicken, for our trouble, she *THREW IN FOR FREE* an order of chicken strips, a large order of potato wedges (three small orders in one) and a couple of FREE single serve mashed taters.

To say I was beside myself I think was an understatement. In fact, it's a wonder I didn't hear "ka-ching!" as my mouth dropped to the floor like a fast-opening cash drawer.

Maybe it's because I didn't go all postal over the fact that we had to do this thing in life called "wait" for our food as it was being *freshly* prepared. Or was it because I didn't go off like a half-cocked bitch because the "newbie" messed up and instead placed the order as a *FAMILY SIZE* popcorn chicken, and NOT a "Kids Meal" (in which the lady gave me back the *DIFFERENCE* of price for on her own!)? Either way, I was (more than) pleasantly surprised.

I have had some pretty low-down and crappy service in my time at different venues. And I have had five-star service inside of two-star places. But today, Kentucky Fried Chicken here up the street from me *REALLY* pulled out all the stops and totally won me over.

Especially the one lady. She never got huffy, rolled her eyes, or even "debated" with me over ANYTHING. She quickly and proficiently corrected my order, gave me back money I was due, apologized and ensured that my family's dining experience was well worth the visit.

And it was.

Walgreens Drugs should have been named "Failgreens".

At this point in time, I have nothing good to say about this company. At least not where my local store is concerned. While the staff IS friendly, they have a major problem with CORRECTLY filling drug prescriptions for ONE client.

No one should have to (after this evening) make THREE trips to the pharmacy to pick up my child's medications. Why? Because I got only ONE of three to be filled (along with his sister's one).

Then, I had to go get the ones left behind (that are NORMALLY bagged together), only to get 5 freaking pills from a 30-day supply refill. Because apparently (without my knowledge) they were running low.

Even this evening when I pick up, I can only have a total of 20 from the 30 I'm supposed to have.

The person(s) filling my son's medications 'accidentally' placed the ones I was missing in the WRONG pick-up bin as well. I found this out yesterday evening when I noticed the 'mistake' and called them about it.

I'm glad that what he takes are not drugs he needs to live (like Insulin or Anti-Rejection meds)..He missed a dose last night. If he was on the latter that I mentioned, that COULD POTENTIALLY kill or seriously injure someone because they were not able to have access to their medication!

The employees also need to only have ONE person filling for ONE client when there are multiple scrips for that one person. I mainly blame THAT as the reason for this whole entire debacle even taking place.

Yes, they are human. Yes, people make mistakes. But when you work in ANY area of the health care system, being it as a CNA, a Medical Doctor, or a Pharmacist, there really isn't much, or even any period, room for error. Especially when it comes to the health, well-being and overall LIVES that you are taking care of.

I've learned a VALUABLE lesson, especially after today. BEFORE you even pull out of the parking lot, pull the medications OUT of the bag(s), read them and make sure you have all the pills accounted for on the label(s) and ensure that you have ALL of your medicines you were to have filled that day in your hands.