One Hot Mama!...I'm Pretty Ticked & Heed My Warning.

If I could, I would have this shooting out of my head..

And have these shooting from my eyes...

Why?

Because, for the now third or fourth time, my local Walgreen's Pharmacist has messed up. It's one thing to miscount the number of pills. It's also one thing to not even fill one of them. Heck, it's even one thing to place your child's medications in the WRONG "filled and ready to go" bins.

But when your "mistake" at reading the prescription goes as far as one, filling it with the WRONG refill number, as well as with the WRONG DOSE, that is when I am DONE.

And that is also when I write to Corporate Office, and to the District Office, and to the Local Store. Yep. Every single level of Walgreen's got a copy of my letter of complaint about this "mix up".

The medications that my child is on are pretty "powerful" and can have some pretty bad side effects if given wrong. The one that was completely dispensed wrong can hurt his Blood Pressure or even his heart.

What SHOULD HAVE BEEN 2 mg. of a dose at 2 refills was ACTUALLY FILLED as 3 mg. dose with 3 refills.

How does someone read a "copy" wrong? When in doubt CALL THE DOCTOR that prescribed the medication, THEN proceed to fill it. It's not rocket science.

Please, my readers, for your safety and for the safety of your family, especially your children, READ LABELS on the medication bottles. Every time. No matter how many times you filled the same medication.

Here is a copy of my letter to all of the branches of Wallgreen's...

To Whom It May Concern,

I'm writing to complain about the (now) third or fourth "accident" in regards to my son's medications being improperly filled.

My nine-year-old is on medications that can have a great impact on his heart and his blood pressure.

His Intuniv was filled COMPLETELY wrong. I was supposed to have 2 mg dose with 2 refills. Instead I received 3 mg dose and 3 refills.

I cannot tell who had filled my son's medications last night, seeing as you do not have your Pharmacists place their names on the prescriptions that they are having to fill. That alone to me, is discouraging. Because I now cannot tell you in fact WHO ACTUALLY filled my child's medications.

At this time I am NOT "taking my business else where", but do know that I will NOT be talking very kindly about your store, and especially not in regards to this branch.

When filling medications, it means that your staff is literally holding their customer's/patient's lives in their hands. Including children.

Thank you,
Melissa C

Walgreens Drugs should have been named "Failgreens".

At this point in time, I have nothing good to say about this company. At least not where my local store is concerned. While the staff IS friendly, they have a major problem with CORRECTLY filling drug prescriptions for ONE client.

No one should have to (after this evening) make THREE trips to the pharmacy to pick up my child's medications. Why? Because I got only ONE of three to be filled (along with his sister's one).

Then, I had to go get the ones left behind (that are NORMALLY bagged together), only to get 5 freaking pills from a 30-day supply refill. Because apparently (without my knowledge) they were running low.

Even this evening when I pick up, I can only have a total of 20 from the 30 I'm supposed to have.

The person(s) filling my son's medications 'accidentally' placed the ones I was missing in the WRONG pick-up bin as well. I found this out yesterday evening when I noticed the 'mistake' and called them about it.

I'm glad that what he takes are not drugs he needs to live (like Insulin or Anti-Rejection meds)..He missed a dose last night. If he was on the latter that I mentioned, that COULD POTENTIALLY kill or seriously injure someone because they were not able to have access to their medication!

The employees also need to only have ONE person filling for ONE client when there are multiple scrips for that one person. I mainly blame THAT as the reason for this whole entire debacle even taking place.

Yes, they are human. Yes, people make mistakes. But when you work in ANY area of the health care system, being it as a CNA, a Medical Doctor, or a Pharmacist, there really isn't much, or even any period, room for error. Especially when it comes to the health, well-being and overall LIVES that you are taking care of.

I've learned a VALUABLE lesson, especially after today. BEFORE you even pull out of the parking lot, pull the medications OUT of the bag(s), read them and make sure you have all the pills accounted for on the label(s) and ensure that you have ALL of your medicines you were to have filled that day in your hands.