First of all, a dear friend of mine that I have known since the CafeMom days (like 3 YEARS now!) is in need of some mondo support, prayers and good thoughts/vibes.
Her name is Angel and she also blogs. Feel free to check her out over at Angel Believes.
This morning, I had read a post that she made last night. It is speaking about one of her sisters. Apparently, doctors had found a suspicious mass within her head, that has been causing severe migraines. Now, the sister must undergo a battery of tests to see if it has entered the brain cavity and if it's the dreaded "C-word",from there, then do what is needed.
So, I am asking you all to PLEASE go over and give her some words of encouragement and support.
Now (!!*WARNING*!! Strong Language Ahead!)...
Over on FaceBook, I am a 'fan' of Kroger. For one thing, I am a *former* employee. Two, my husband is still an employee. Three, thanks to his hard work and dedication, we get a discount on ALL Kroger products along with the current sale price. Four, I just love shopping there.
Lately, I have seen some real Scrooges over on the Wall and within the Kroger page's Discussion Board. Some "now former" and disgruntled "current" shoppers of the retail chain have been real assholes. No lie!
I'm tired of seeing one post over there after another blaming Management and the employees for every single damn thing that goes wrong. Including product weight changes, Gift Card Policy, other Return Policy rules and even store remodeling.
Come on, people!!! THINK before you start jabbering your jaws (more like fingers if on the computer) and bitching about things in the WRONG manner. Honestly it will get you NOWHERE with Management or Sale Floor/Department employees. It just makes you look like a jackass.
When it comes to what is sent, versus what is left out, that is NOT Management or employee fault...That is WAREHOUSE idiots. And when it is NATIONAL Brand, please, do NOT complain and bitch out the STORE employees. That has to be taken up with the National Product Vendor for THAT item!
Remodels...NOT IN EMPLOYEE/MANAGEMENT control, either. That is CORPORATE level.
Return/GIFT CARD Policy...Corporate's rules. NOT store-level things.
Also, I can personally tell you, as a *former* employee of Kroger and of other retail chains in my years, if you bitch, nag, gripe, cuss out and yell at the employees or Management Team, you will get NOWHERE. They will tell you that they will contact Corporate and whatever else needed to as to shut you the hell up.
Why? Because you were RUDE. And we are HUMAN just like those that come in the store. And like YOU, us "lackeys" have feelings and they CAN and often DO get hurt because some asswipe decided that acting like a spoiled little brat would get them what they want.
WRONG!
When you as a customer talk calmly, civilly and in an adult-like manner, we (employees and Management alike) are MORE than willing to listen, be attentive, and are more able to HELP resolve your issue.
Even with Product Vendors. We can RELAY messages or even CALL THEM personally right then and there to see what can be done with the problem at hand.
It's all in how the CUSTOMER chooses to interact with the store's employees.
In a nutshell, the moral of the story is...
Retail employees and their Management Team have NO control with what CORPORATE level says (that includes Zone Managers). And they EXPECT to be treated with RESPECT and with KINDNESS. Just like you, the CUSTOMER expects to be treated.
After all, my husband is a hard working family man in retail who is only like everyone else in this country, trying to provide for his family, has feelings and is a hard worker who is only doing what he is told to do.
The End.
A blog about my life as a Stay-At-Home Mom, and other aspects of it. As well as my thoughts/feelings on different subjects.
My work is ORIGINAL...Don't be a thief.
Showing posts with label kroger. Show all posts
Showing posts with label kroger. Show all posts
Friday, December 17, 2010
Saturday, November 27, 2010
A "Chew It Over With Twix" moment & A Special Memory.
You know kids. They are some of the most free-spirited, care-free people that you will ever meet in this old world.
And believe me when I say that I have three kids that certainly fit the bill. Primarily my youngest, Skyler, who will be turning six years old tomorrow *cries*.
Skyler had decided that last night, Dad's surprise trip to the McDonald's that has a play area was her "Birthday Dinner" (we each get to choose to eat where we wish to for our birthday). So be it. No biggie there.
As Skyler and I sat together in the two-person booth (by her request), while Bryce (her big brother) and Scott (my husband) sat at the table adjacent to us near the middle of the aisle, Skyler and I began a conversation that she started.
The very first thing out of my (soon to be) six year old's mouth is, "Mama, can I drive when I'm ten?". Quickly I replied that driving will not be a skill she will learn until she is sixteen, so she has another ten years to go. To which she stated that this time frame would take "forever".
But then without missing a beat, and with such a straight face, that she would be an awesome Poker player one day, Skyler suddenly blurts out, "Can I have a baby when I'm SIXTEEN?".
I swear that the crickets started chirping. And the look on my face I'm certain was beyond priceless. And in that brief moment, I honestly had the "chew it over with Twix" dude pop in my head with that freaking slogan.
After the shock of hearing that question, I (in what seemed like an eternity) suddenly shot back with, "No! Not until you are AT LEAST eighteen. That's the safety rule".
The gloomiest look came upon her face. And in the aftermath, I honestly had to bite my tongue as to be able to keep a straight face and not laugh manically at what just happened.
Well folks, it doesn't stop there, though. Later on after getting home, I decided to lay on the couch with my (old school) Walkman listening to all kinds of different tunes.
I'd turned to one station where the DJ was talking live to a little boy of maybe ten to twelve years old that had called in with embarrassing stories. And boy dandy was it a good one!
He said that one evening, his mom and he were out doing some Christmas shopping, and in the midst of it all, stopped and bought a couple of Chocolate Ice Cream cones. Afterward, they got back on road along the Interstate.
Suddenly, she felt the urge to go to the bathroom. And I'm not talking tinkling here, people. This woman had to G-O! So, she pulls off the Interstate and goes to (of all places) Kroger (my husband works for the grocery chain).
The little boy says that after getting to the parking lot, his mother jumps out and makes a beeline for Kroger's front doors, only to turn right back around and get back in.
All she says to her son is...
"Too late".
Yes. Your assumption is correct. The woman crapped her pants. So they get back on the freeway and head the rest of the way home.
After listening to this hilarious story unfold, it suddenly sprang to mind of the time when I was about fourteen or fifteen, riding in the car with my dad. We were in fact on the way home from doing some errands. Suddenly, he had the urge to pass gas.
But he knew that if he were to do so, then there would be one hell of a mess to clean up. So, needless to say, being a man in true form, he held it in with all of his might.
But all the holding in the world, even at no more than five minutes away from our house, was going to do. Nope.
Instead, he unwillingly let one rip. And that was all that she wrote. And of course it HAD to be on a cold day where you don't want to roll the windows down.
Next thing I know, my dad is sitting in the driver's seat, squirming like a baby in a car carrier. Then the odor hits me like a slap in the face. I literally must have turned in to Kermit the Frog, because man did I feel ill. And hence, I had to freeze my ass off thanks to needing FRESH air.
I asked my father if he felt better. When I heard the word "no" I about wanted to smack him. That's when he let me know that sadly he didn't make it (at the two minute mark of almost being home). Next thing I know, I'm sitting there almost having an Asthma attack from laughing so hard, that I start crying streams of tears and trying my best to breath.
Every time that my dad asked me to stop, I would only laugh harder. When we got home, he rushed in and showered. I was the lucky sucker (and as my "punishment" according to him for laughing)that got to take his crap-filled, streaked undies (they just HAD TO BE tighty-whities that day) and pants out to the garage and prep them for washing.
To this day, once in a blue moon that memory will hit me and I will just burst out in laughter. Or it comes to me from hearing some other poor soul's tale of incontinence, like it did for me last night.
When my father is long gone, that will be one of the happiest, funniest and most embarrassing moments that I will cherish for the rest of my days. Right next to Skyler's outrageous baby question.
And believe me when I say that I have three kids that certainly fit the bill. Primarily my youngest, Skyler, who will be turning six years old tomorrow *cries*.
Skyler had decided that last night, Dad's surprise trip to the McDonald's that has a play area was her "Birthday Dinner" (we each get to choose to eat where we wish to for our birthday). So be it. No biggie there.
As Skyler and I sat together in the two-person booth (by her request), while Bryce (her big brother) and Scott (my husband) sat at the table adjacent to us near the middle of the aisle, Skyler and I began a conversation that she started.
The very first thing out of my (soon to be) six year old's mouth is, "Mama, can I drive when I'm ten?". Quickly I replied that driving will not be a skill she will learn until she is sixteen, so she has another ten years to go. To which she stated that this time frame would take "forever".
But then without missing a beat, and with such a straight face, that she would be an awesome Poker player one day, Skyler suddenly blurts out, "Can I have a baby when I'm SIXTEEN?".
I swear that the crickets started chirping. And the look on my face I'm certain was beyond priceless. And in that brief moment, I honestly had the "chew it over with Twix" dude pop in my head with that freaking slogan.
After the shock of hearing that question, I (in what seemed like an eternity) suddenly shot back with, "No! Not until you are AT LEAST eighteen. That's the safety rule".
The gloomiest look came upon her face. And in the aftermath, I honestly had to bite my tongue as to be able to keep a straight face and not laugh manically at what just happened.
Well folks, it doesn't stop there, though. Later on after getting home, I decided to lay on the couch with my (old school) Walkman listening to all kinds of different tunes.
I'd turned to one station where the DJ was talking live to a little boy of maybe ten to twelve years old that had called in with embarrassing stories. And boy dandy was it a good one!
He said that one evening, his mom and he were out doing some Christmas shopping, and in the midst of it all, stopped and bought a couple of Chocolate Ice Cream cones. Afterward, they got back on road along the Interstate.
Suddenly, she felt the urge to go to the bathroom. And I'm not talking tinkling here, people. This woman had to G-O! So, she pulls off the Interstate and goes to (of all places) Kroger (my husband works for the grocery chain).
The little boy says that after getting to the parking lot, his mother jumps out and makes a beeline for Kroger's front doors, only to turn right back around and get back in.
All she says to her son is...
"Too late".
Yes. Your assumption is correct. The woman crapped her pants. So they get back on the freeway and head the rest of the way home.
After listening to this hilarious story unfold, it suddenly sprang to mind of the time when I was about fourteen or fifteen, riding in the car with my dad. We were in fact on the way home from doing some errands. Suddenly, he had the urge to pass gas.
But he knew that if he were to do so, then there would be one hell of a mess to clean up. So, needless to say, being a man in true form, he held it in with all of his might.
But all the holding in the world, even at no more than five minutes away from our house, was going to do. Nope.
Instead, he unwillingly let one rip. And that was all that she wrote. And of course it HAD to be on a cold day where you don't want to roll the windows down.
Next thing I know, my dad is sitting in the driver's seat, squirming like a baby in a car carrier. Then the odor hits me like a slap in the face. I literally must have turned in to Kermit the Frog, because man did I feel ill. And hence, I had to freeze my ass off thanks to needing FRESH air.
I asked my father if he felt better. When I heard the word "no" I about wanted to smack him. That's when he let me know that sadly he didn't make it (at the two minute mark of almost being home). Next thing I know, I'm sitting there almost having an Asthma attack from laughing so hard, that I start crying streams of tears and trying my best to breath.
Every time that my dad asked me to stop, I would only laugh harder. When we got home, he rushed in and showered. I was the lucky sucker (and as my "punishment" according to him for laughing)that got to take his crap-filled, streaked undies (they just HAD TO BE tighty-whities that day) and pants out to the garage and prep them for washing.
To this day, once in a blue moon that memory will hit me and I will just burst out in laughter. Or it comes to me from hearing some other poor soul's tale of incontinence, like it did for me last night.
When my father is long gone, that will be one of the happiest, funniest and most embarrassing moments that I will cherish for the rest of my days. Right next to Skyler's outrageous baby question.
Tuesday, July 20, 2010
GLBT and Kroger...BOYCOTT? (getting on my soapbox!)
Over at Facebook, I belong to the "Fan Page" for the retail grocery chain, Kroger(KROGER FACEBOOK FAN PAGE). You can ask questions, find out what weekly deals and sales that they are having (or will be having the following week) and converse with fellow customers of the establishment.
The store has re-done their FB page and so I had to search a bit for the DISCUSSIONS tab (which happened to be under BOXES). I like to "talk" with others on the boards in that manner.
Yesterday, I came across one titled "I will not shop at Kroger because you denied sponsorship to the LGBT community.". Of course, it did pique my interest. So, I opened it up and read the initial post that opened the proverbial can of worms. It went like this..
"Removing your use of your logo for the Cincinnati LGBT pride festival is a poor decision.
I live in Columbus, have a Kroger across the street from my house, but your regressive ways have made me rethink going to any Kroger location. I will spend my families money where I am appreciated.
I have already switched to Giant Eagle and will actively spread the word for others to do the same. "
Now, if you know me, I am ALL for the rights and equality for the GLBT Community. Yes, even marriage. But I am also not one to go off on a tangent such as this over the fact that CORPORATE OFFICE made the decision to remove their logo from the Pride Festival.
Was it wrong for Kroger to do such a thing? YES! In *my* mind it was. Kroger spreads talk of community and unity, and wanting to help others. But talk is cheap these days. But to pull out of the Pride Festival, in fear of what their customers *might* think (and HELLO!! Kroger, you DO have customers that are gay, you idiot Heads!) of them.
But to punish a LOCAL store in your area over what the Corporate Office (in Cincinnati, Ohio, mind you!) did (I feel) makes YOU just as bad as the Head Office. When you refuse to shop there (or at any retailer) and take a bunch of friends with you, then yes, you ARE denying a basic, everyday, hard-working employee a paycheck.
Same with gas stations. I do NOT buy the BP gas (for obvious reasons!), but I will not *refuse* to shop inside the convenience store. That store has nothing to gain from BP, except a small percentage of earnings from BP for "featuring" their BP product. Most of their income is through the selling of IN-STORE products, being that the store it's self is of it's own entity. A franchise.
My husband, for the last ten years of his life, has worked at Kroger Food & Drug. And for eight of those ten years (started as, then promoted, then had to go back to it due to certain circumstances and is presently there) Scott has been Head Frozen Food Clerk. Do you HONESTLY think he ENJOYS freezing his ass off daily to provide YOU, the consumer with "quick and easy" meals? I can tell you a resounding NO! At least not ALL of the time.
He gets crap for pay, as he (sometimes) works up to a ten-hour shift, busting his ass to place products on his shelves, make sure orders that come in are stocked with what he needs to supply YOU with to grab off of those shelves and has to hear customers bitch and yell at him for what the WAREHOUSE scratched (did not send) on the order (which is NOT up to him).
When you refuse to shop, you are taking away pay from him, and his fellow employees. And in turn, you are taking it from my kids, and their (fellow employees) families. We rely on those paychecks (just like anyone else in any other employment position) to clothe, feed and house our children. And when you "boycott" a store for what is OUT OF THE *LOCAL STORE'S* control, you not only hurt that store and their employees, you hurt US, THE FAMILIES of those employees.
Everyone wants equal rights. Is it really and honestly fair to "boycott" a single store for what their Corporate Office did? What (Corporate Office) did was INDEED blatantly WRONG. Call THEM. Write to THEM. Email THEM. Don't make the "little guy" suffer. They get the shitty end of the stick. It's Corporate that needs to have a hole burned in their pockets. Not my husband (or my children).
The store has re-done their FB page and so I had to search a bit for the DISCUSSIONS tab (which happened to be under BOXES). I like to "talk" with others on the boards in that manner.
Yesterday, I came across one titled "I will not shop at Kroger because you denied sponsorship to the LGBT community.". Of course, it did pique my interest. So, I opened it up and read the initial post that opened the proverbial can of worms. It went like this..
"Removing your use of your logo for the Cincinnati LGBT pride festival is a poor decision.
I live in Columbus, have a Kroger across the street from my house, but your regressive ways have made me rethink going to any Kroger location. I will spend my families money where I am appreciated.
I have already switched to Giant Eagle and will actively spread the word for others to do the same. "
Now, if you know me, I am ALL for the rights and equality for the GLBT Community. Yes, even marriage. But I am also not one to go off on a tangent such as this over the fact that CORPORATE OFFICE made the decision to remove their logo from the Pride Festival.
Was it wrong for Kroger to do such a thing? YES! In *my* mind it was. Kroger spreads talk of community and unity, and wanting to help others. But talk is cheap these days. But to pull out of the Pride Festival, in fear of what their customers *might* think (and HELLO!! Kroger, you DO have customers that are gay, you idiot Heads!) of them.
But to punish a LOCAL store in your area over what the Corporate Office (in Cincinnati, Ohio, mind you!) did (I feel) makes YOU just as bad as the Head Office. When you refuse to shop there (or at any retailer) and take a bunch of friends with you, then yes, you ARE denying a basic, everyday, hard-working employee a paycheck.
Same with gas stations. I do NOT buy the BP gas (for obvious reasons!), but I will not *refuse* to shop inside the convenience store. That store has nothing to gain from BP, except a small percentage of earnings from BP for "featuring" their BP product. Most of their income is through the selling of IN-STORE products, being that the store it's self is of it's own entity. A franchise.
My husband, for the last ten years of his life, has worked at Kroger Food & Drug. And for eight of those ten years (started as, then promoted, then had to go back to it due to certain circumstances and is presently there) Scott has been Head Frozen Food Clerk. Do you HONESTLY think he ENJOYS freezing his ass off daily to provide YOU, the consumer with "quick and easy" meals? I can tell you a resounding NO! At least not ALL of the time.
He gets crap for pay, as he (sometimes) works up to a ten-hour shift, busting his ass to place products on his shelves, make sure orders that come in are stocked with what he needs to supply YOU with to grab off of those shelves and has to hear customers bitch and yell at him for what the WAREHOUSE scratched (did not send) on the order (which is NOT up to him).
When you refuse to shop, you are taking away pay from him, and his fellow employees. And in turn, you are taking it from my kids, and their (fellow employees) families. We rely on those paychecks (just like anyone else in any other employment position) to clothe, feed and house our children. And when you "boycott" a store for what is OUT OF THE *LOCAL STORE'S* control, you not only hurt that store and their employees, you hurt US, THE FAMILIES of those employees.
Everyone wants equal rights. Is it really and honestly fair to "boycott" a single store for what their Corporate Office did? What (Corporate Office) did was INDEED blatantly WRONG. Call THEM. Write to THEM. Email THEM. Don't make the "little guy" suffer. They get the shitty end of the stick. It's Corporate that needs to have a hole burned in their pockets. Not my husband (or my children).
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